Instructional Design

Companies need to make the most of what they have, and effective training and reference material allows people to save time and work smarter. At WASSER, one of our specialties is training development—from individual tutorials to enterprise-wide rollouts. We focus our instructional-design services on the unique challenges of training that are pivotal to the success of implementing new technologies, products, and services. Our information designers will work with you to create a comprehensive information architecture that is closely tailored to your target audience and the information that you want to convey. We understand that the goal of information design is to transform data into knowledge. We also understand the paramount importance of the quality of the user experience. Our goals are clarity and simplicity.

Needs Assessment

WASSER can help you define your documentation strategy. This includes creating document requirements and publications sets, reducing unnecessary rewriting, increasing efficient use of content, and enhancing the overall user experience. Our skilled instructional designers and information designers can analyze your content and the learning environment, and then develop a plan to capture metrics and make targeted recommendations, based on your business and learning objectives. You‘ll get a detailed understanding of where to focus your investments in training and documentation for maximum benefit.

Information Architecture

Clarity and simplicity in developing content can reap great rewards through enhancement of the user experience, clarification of company messaging, and reduction of your overall investment by minimizing false starts and rework. WASSER professionals use learning theory and information-mapping techniques to analyze, organize, and design documents that clearly present content and improve learning.

Single-Sourcing

By modularizing documentation or creating multiple outputs from a single source document, single-sourcing dovetails perfectly with content management, localization strategies, and cost-reduction initiatives. WASSER can help you set expectations within your organization and achieve maximum document-reuse potential through careful up-front planning.

---