THE CHALLENGE
HP’s Personal Systems Group provides consumer and business PCs, mobile computing devices, and workstations. For the past decade, WASSER has been a key partner in creating award-winning user documentation to accompany these products.
THE SOLUTION
WASSER has provided a complete documentation team that works directly with internal Hewlett-Packard staff in Marketing, Engineering, R&D, and other divisions. Services range from information architecture that defines the scope of content to final production of both print and online content, and include delivery to printers and localizers worldwide. Our illustrators create graphical posters and quick-start guides that get the user up and running, while our writers create easily understood user guides that contain more detailed instructions. We’ve supported products that range from TVs to PCs and from monitors to routers. Through efficiencies that WASSER has gained by working with HP over the past decade, we were able to reduce the average cost of deliverables by 80 percent.
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